VIP Concierge

The property offers sweeping views of the island and from its location on the quiet hills of Nusa Penida. Guests can relax in the pool or enjoy selection of Asian cuisine at the on-site restaurant. Free WiFi is available throughout the property. The rooms at Klumpu Hill Villa & Restaurant Nusa Penida offer views of the hills, pool and garden, and are fitted with modern comforts such as air conditioning and a flat-screen TV. The units have a private bathroom with a shower and free toiletries.

The breakfast is available each morning at the property. The restaurant serves a selection of Asian and Indonesian menu for guests to enjoy. The staffs at the reception can speak English and Indonesian, and they are happy to provide guests with practical advice on the area. Guests can explore the nearby beaches with spectacular view by car.

Nyame is a VIP concierge service committed to perfection and excellence. We provide a sublime standard of personal assistance service and luxury where every guest’s need is anticipated and taken care of. 

Nyame is derived from the word Balinese, which means sibling or relative. We believe in the power of a sincerely fair, cooperative, kind, and genuinely caring family. Inspired by ancient Balinese philosophy, ‘Sagilig Saguluk Salunglung Sabayantaka’ means to unite to respect and remind each other, love each other, and live to help each other. The people and we are part of the finest of Bali; Nyame is the manifestation of everything Gdas stands for. A total luxury service, discreet, personalized, and anticipatory attending to your preferences. 

Nyame Will Do For You

  • Greet and welcome you at the airport or in the resort reception if you come with your arrangement.
  • Escort you to the room and coordinate luggage handling.
  • Handle private check-in comfortably in your room.
  • Served you with welcome amenities.
  • Provide you with all information regarding resort facilities and The Bali Eden.
  • Provide you with a private resort orientation.
  • Explain all the benefits in your room package (if any).
  • Orchestrate your personal accommodation preferences.
  • Provide contact information to reach when needed or refer to VIP Concierge administrator.
  • Offer to unpack your luggage.
  • Make all dinner reservations, tour bookings, on-property activities, and spa treatments.
  • Liaise with housekeeping regarding the services in the room.
  • Ensure that your room is in perfect condition and arrange all your inquiries during your stay.
  • Ensure your room is turned down and has all it needs for the night.
  • Shine/clean your shoes if required.
  • Tend to your wardrobe.
  • Collect and return your laundry.
  • Arrange your transportation back to the airport or the next hotel.
  • Provide you with checkout information.
  • Assist you in folding the clothes for packing.
  • Retain all your preferences for future visits.
  • Handle private check-out of your billing comfortably in the room.
  • Ensure all your bags are brought up to the departure area.
  • Process your paperwork for checkout.
  • Escort you to your transportation and bid you farewell.